“Personal Information” is information that can be used either directly or indirectly to identify you. Examples of Personal Information include your name, your email address and the items you purchased.
We and our service providers process personal data related to you in order to provide you with the full range of services and features we offer. This includes data necessary to set up a customer account and data required to receive products and services, unless you opt-out..
We may use your data for marketing purposes to provide you with personalized offers about our products and services, unless you opt-out.
We and our service providers access your data in order to provide services to you as described in this Privacy Notice.
Location of your data
Data we use will be primarily stored in South Africa with us and our cloud service providers.
The price of any Products (which includes VAT) will be the price indicated on the order pages when you placed your order.
Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly described, pictured or priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will contact you for instructions before we accept your order.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a dispatch confirmation email. If the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any Products provided to you.
Payment for all Products must be by credit or debit card, or by PayPal. We will charge your account once the Products are dispatched. If at the time of dispatch any Product(s) are out of stock, we will refund you the price of that out of stock Product(s).
In order to provide you with our services and the full range of features, we and our service providers use your data (including your name, email address and IP address) for the following purposes:
In principle (unless we have a legal or other legitimate reason to maintain it), we delete information related to you
In addition to those just described, we want to explain certain of our processing activities to you in more detail:
We may contact you for direct marketing purposes via email, mail, or other electronic communication methods (e.g. social media) unless you have opted-out from receiving direct marketing messages. For certain types of direct marketing methods (e.g. text messaging), we will obtain your explicit consent prior to sending you direct marketing messages. To select which marketing information may be of interest to you and to personalize ads and offers we
In order to save your preferences, analyze your usage of our websites, provide interest-based advertising to you and deliver tailored ads across multiple devices, we try to link the different devices you are using to you. Technically, we are storing cookies on all the devices you are using and match those cookies within our internal database.
Every time you visit our website, our system stores data related to your browser, its version, the operating system of your computer, your IP address, date, length and time of your visit, the website you accessed before and the one you visit following links on our website. We use this information for our legitimate security interest and we delete log files without undue delay.
When you post a product or seller review or upload an image or other material to our website, or when you share content with us on third party websites, such as social networks, we publish and use this information on our and third party websites. We do not control and do not assume responsibility for the use of information by such third party websites.
Please also note that you must own the intellectual property rights in the content you upload to our website and share with us and must not violate the rights of others (e.g. intellectual property or data protection rights). In uploading, you grant us, and our respective service providers, a royalty-free, unrestricted, non-exclusive, perpetual, irrevocable, sub-licensable, transferable and worldwide license to use, edit, copy, adapt, translate, publish, display, make available, communicate and distribute the content partially or in whole, and to incorporate it in other works for any purposes such as advertising, marketing and promotions and in any form, media or technology known today or later developed.
Most of the Personal Information we process we received from you or your actions, be it because you entered the data during the registration process, placed an order, applied for a job vacancy or because we track your usage of our website or newsletter etc. However, we also may receive information about you from other sources, such as, Fossil Group companies, and, if publicly available, from third party websites. In some cases we receive Personal Information about you from our service providers and partners, e.g. from Facebook, Google etc.
The Protection of Personal Information Act (POPI) is aimed to protect your Personal Information as prescribes what we can and cannot do with that information. Under POPI, an Information Regulator must be created. The Information Regulator ensures that we manage your personal information responsibly and respectfully.
There is further legislation which may also apply to your Personal Information, such as in an instance where you may apply for a credit card or a store card. In such an instance, the National Credit Act and the Financial Intelligence Centre Act will be applicable. As a result, we need to comply with such legislation and process your information in a certain wait and store such information for a certain period.
We will share your Personal Information in the following cases:
We disclose your Personal Information
Your information will be combined with other Personal Information that Fossil Group companies have obtained about you (e.g. wearable data, goods you have purchased on a company website or from a store, repair transactions). We will also make your data available to Fossil Group companies if you apply for a job with us (for information about Fossil Group companies click here www.fossilgroup.com. We base this joint processing on an intra group agreement, allocating the responsibilities of the respective group entities. According to this agreement, each Fossil Group company will be responsible for the data processing related to its own business operations and will remain responsible for the personal data jointly processed with others. For you as our customer this means that the Fossil entity you are in touch with is responsible for processing your data and answering your requests. If you are not sure about the entity responsible in your case please contact [email protected].
On some pages we allow you to share Personal Information with third parties, such as social networks like Facebook. In these instances you are agreeing to the data being shared and the shared data being subject to the privacy policies of the third party. We do not control and do not assume any responsibility for the use of Personal Information by such third parties. For more information about the third party’s purpose and scope of their use of Personal Information in connection with sharing features, please visit the privacy policies of such third parties.
We use third-party service providers to display advertisements across the internet. These advertising service providers may collect information about your visits to our website and your interaction with our products and services, as well as your visits to other websites. Such information does not include your name, address, email address but may contain browser-related information.
Any Personal Information that you include in the text of a product review may be made public in the product review section of our product pages. We may also share the information contained in your wish list with your friends and family as instructed by you or make it public on our Website in case you enable this function. Wish lists made public can be found by searching for your name or email address on our websites.
We involve other companies for the provision of services, who are allowed to use Personal Information only on our behalf and must not use it for their own purposes, unless permitted by law.
As follows a list of categories of recipients together with the respective purposes:
We may transfer your Personal Information to a third party in the event of a transfer of all or some of our assets to a third party.
We will retain your Personal Information as long as necessary to provide you with functionality and services as described above under section 1, as long as reasonably necessary to further our legitimate interests or as long as we are required by law. Examples include the defense against, or the establishment of legal claims and legal obligations (e.g. tax law, or the principle of accountability, which requires us to demonstrate that our processing complies with applicable data protection laws). In order to verify whether you opted out or in to marketing activities, for example, we store your respective choice (e.g. via a cookie or a declaration).
This website gives you the ability to view and change the Personal Information you provided to us within the My Account section of the website. You may access information we hold about you, request a correction where data is incorrect or a deletion of your data, unless we have to keep your data for legal reasons. We encourage you to address any concerns you may have regarding our use of your Personal Information by using the contact details provided below.
This Privacy Notice is effective as of February 3rd, 2021 and may be updated from time to time. We will notify you of material changes by posting a prominent notice on our website or by sending you an email.
Whenever we provide links to other websites on our website, this is in the interest of our users and should be understood as a courtesy. Pages to which we link and pages that link to our websites are not under our control. In such cases we are neither responsible for the content of these pages nor for compliance with the applicable data protection regulations of those providers. We recommend that you carefully read the privacy statements of these third parties to learn how your Personal Information is stored, used or shared.
Please address any questions, concerns, inquiries, complaints, or requests regarding our practices concerning Personal Information to Fossil at:
Telephone Number: +1 (800) 449-3056Fossil Group Attention: Compliance Manager 901 S. Central Expressway Richardson, TX 75080, USA
You can also get in touch with our data protection team and the responsible data protection officer we designated in every case required by law per email using [email protected].
This website is provided by Fossil Accessories South Africa (PTY) Ltd, Unit 1, 48 Neptune Street, Paarden Eiland, 7405 South Africa, T.: +27 (0) 214180045, e-mail: [email protected]